Advocacy and representation
Client and Project representation at outward-facing events including stakeholder consultation, planning hearings and industry events.
Procurement strategy, selection criteria (including design competitions where appropriate), evaluation of submissions, interview facilitation, reporting.
Auditing of design personnel
Support for recruitment of design personnel, and performance monitoring.
Establishing a set of quality benchmarks and precedent projects to inform client decision making, with visits if necessary.
Providing reports for private and public boards to support client accountability and project audit.
Understanding, synthesising and communicating project requirements in strategic and detailed briefs.
Design related input to client business plan.
Client team coaching and mentoring
Individual or team coaching sessions, scenario planning and 'lessons learned' workshops.
Design competition strategies
Advice on the use of design competitions as a means of design team selection or idea generation. Oversight of design competitions, including interface with specialist competition facilitators. RIBA Competitions service. Malcolm Reading Consultants.
Independent evaluation of the design against briefing requirements at key stages.
Review of design work at key milestones; challenging, questioning and encouraging the highest quality project outcomes.
Design review governance
Advice on design review processes, design gateways for cost certainty, and design panel procedures
Design risk governance
Identification of risks to cost, programme, quality and sustainability plans arising from design activities.
Design risk mitigation
Provision of a framework for early and ongoing design risk mitigation, defining priorities and reducing the potential for loss.
Identifying areas where design strategies are required to ensure project compliance.
Design Team procurement
Advice and support for procurement of other consultants and specialists.
Employer Information Requirements for Data
Target setting, prioritisation and early decision making strategies on digital and data topics such as software platforms, definition of levels of detail, data outputs for building systems management; co-ordination of early inputs to Employers Requirements for Data.
Establishment of Value Drivers
Using innovative industry tools to enable value-based project decisions, for transparency and rigour.
Facilities Maintenance & Operations
Briefing strategies for building operations and facilities maintenance to inform early stage design decision making. Liaison with operations stakeholders, identification of any need for inputs from shadow operators.
Support in the development of marketing materials including input to key messaging and content review.
Independent review and challenge.
Post Occupancy Evaluation and ‘Soft Landings’ briefing strategies
As part of our offer, we have access to specialist consultants offering a full POE and soft landings services.
Professional scope, deliverables and fee advice
Definition of required consultancy services, scheduling of design deliverables, advice on fee structures, fee benchmarking.
Project roles and responsibilities definition
Definition of project roles and detailed description of responsibilities, avoiding gaps and eliminating overlaps.
Identification of specialist design elements. Scoping, sourcing and engagement of specialist designers.
Stakeholder engagement and processes
Translation of complex building issues for stakeholders; oversight of stakholder engagement plans.
Application of sustainability workbook to create a framework for target setting and robust decision making.
Target setting, prioritisation and decision making on sustainability topics including Whole Life Carbon, Wellbeing, Water Cycles and Social Value; formulation of Employers Sustainability Requirements.
Team communications support
Creation of simple communication structures which reflect project governance arrangements, roles and responsibilities.
Technical compliance and governance
Identification of codes and standards which will govern a project, oversight of compliance and quality control regimes.
Impartial advice and an 'extra set of eyes' on consultant and contractor proposals.
Work winning and bidding
Support for major pursuits including input to work winning strategies, bid content review, presentation rehearsals and critical friend.